1. Information We Collect
We may collect the following types of information:
- Personal Information: First name, last name, birthday, country, email address, payment details, and account credentials when you register. The additional fields (first name, last name, birthday, and country) are collected solely for enhancing app performance and user experience, not for advertising purposes.
- Usage Data: Information about how you interact with the App, such as features used and time spent.
- Device Information: Details about your device, including IP address, operating system, and browser type.
- Location Data: With your consent, we may collect precise location data to enhance AR experiences.
- Camera & Environment Scanning Data: The app may use your camera and AR scanning features to provide augmented reality functionality.
- Third-Party Services Data: We integrate with Firebase, Google Maps, and other third-party services, which may collect and process additional data in accordance with their privacy policies.
2. How We Use Your Information
We use the collected data to:
- Provide and improve the App’s functionality.
- Process transactions and manage subscriptions.
- Enhance security and prevent fraudulent activities.
- Improve app performance through analytics, crash reporting, and feature optimization using the additional personal information (first name, last name, birthday, and country).
- Comply with legal obligations and enforce our terms.
Note: The additional personal information is used exclusively for performance enhancement and is not used for advertising.
3. Sharing and Disclosure
We do not sell your personal information. However, we may share data in the following circumstances:
- With Service Providers:
- Firebase (by Google): Used for authentication, analytics, cloud storage, and app crash reporting.
- Google Maps API: Used for location-based features and navigation.
- All data—including the additional personal information—is securely stored on Google Cloud Services.
- For Legal Reasons: If required by law or in response to legal requests.
- In Business Transfers: If Artelo undergoes a merger, acquisition, or asset sale.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request a copy of your data where applicable by law.
- Revoke permissions (e.g., location, camera) through your device settings.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Third-Party Services
The App integrates with the following third-party services, which may collect and process data according to their respective privacy policies:
- Firebase (Google Cloud Platform): Authentication, analytics, crash reporting, and cloud storage.
- Google Maps API: Provides mapping, location-based services, and navigation.
- Apple Services (if applicable): If the app integrates with Apple Maps, Sign in with Apple, or iCloud.
- Google Cloud Services: All collected data, including the additional personal information, is stored securely on Google Cloud Services.
For more details, please review the respective privacy policies (e.g., Google Privacy Policy, Google Maps Privacy, Apple Privacy).
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve our services, including Firebase Analytics and Google Maps. You can manage your cookie preferences through your device settings.
9. Children’s Privacy
The App is not intended for users under the age of 13. We do not knowingly collect data from minors.
10. International Data Transfers
If you access the App from outside your country, your data may be transferred and stored in a different jurisdiction. We take steps to ensure your data is protected in accordance with applicable laws GDPR.
11. Requesting Data Deletion
If you wish to delete your personal data, please contact us at:
📧 Email: privacy@artelo.co
We will process your request within the time frame required by law.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the App or other communication channels.
13. Contact Information
For any privacy-related inquiries, please contact us at:
📧 Email: info@artelo.co