1. Acceptance of Terms
By using Artelo, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not accept these terms, you must refrain from using the App.
2. Use of the App
Users must be at least 13 years old or have parental consent to access Artelo.
The App must only be used for lawful purposes and in accordance with these terms.
Any misuse of the App, including but not limited to:
- Unauthorized access
- Data scraping
- Hacking or disrupting services
- Using the app for commercial purposes without permission
is strictly prohibited.
3. Account Registration & User Responsibilities
- Some features require account creation.
- Users are responsible for maintaining the confidentiality of their login credentials.
- Providing false, misleading, or fraudulent information during registration is strictly prohibited.
- We reserve the right to suspend or terminate accounts involved in suspicious, illegal, or harmful activities.
4. Subscriptions and Payments
- Subscriptions must be renewed manually through the App’s settings.
- Users subscribed via the App Store or Google Play must manage renewals through their respective account settings.
- Payments are processed securely via third-party providers.
- Refund Policy:
- Subscription fees are non-refundable, except as required by applicable laws.
- For subscription-related issues, please contact info@artelo.co or your respective app store support.
5. User-Generated Content
- Users may submit content such as reviews, feedback, and suggestions.
- By submitting content, users grant Artelo a non-exclusive, worldwide, royalty-free license to use and distribute it.
- Posting offensive, illegal, infringing, or harmful content is strictly prohibited.
- We reserve the right to remove any content that violates these terms.
6. Privacy Policy
- Use of Artelo is also subject to our Privacy Policy, which explains how user data is collected, stored, and used.
- By using the App, you agree to the data collection practices outlined in our Privacy Policy.
7. Intellectual Property Rights
- All content, trademarks, logos, and technology in Artelo belong to us or our licensors.
- Copying, modifying, distributing, or reverse-engineering any part of the App without permission is prohibited.
- Any unauthorized use may result in legal action.
8. Third-Party Services & Integrations
Artelo uses third-party services to provide key functionalities, including:- Google Maps API (for location-based services).
- Firebase (by Google) (for authentication, analytics, and crash reporting).
- By using the App, you agree to the terms of these third-party services, and we do not control how they process your data.
9. Augmented Reality (AR) and Location Accuracy DisclaimerArtelo
- Artelo uses Augmented Reality (AR) and precise location services.
- Location accuracy depends on GPS, network availability, and device sensors, which may not always be accurate.
- We are not responsible for any inaccuracies, missed locations, or AR malfunctions caused by external factors.
10. Service Availability and Modifications
- While we strive to keep Artelo accessible at all times, uninterrupted service is not guaranteed.
- We reserve the right to modify, update, or discontinue any part of the App without prior notice.
11. Limitation of Liability
- Artelo is provided "as is" without warranties of any kind.
- We are not responsible for:
- Data loss, security breaches, or downtime
- Any direct, indirect, incidental, or consequential damages caused by using the App
- AR inaccuracies or location-related errors
- Our liability is limited to the fullest extent permitted by law.
12. Termination of Service
- We reserve the right to suspend or terminate access to the App for violations of these Terms.
- Users can terminate their account at any time by deleting their account in the app settings or contacting info@artelo.co.
13. Dispute Resolution
If you have a dispute with us, we encourage informal negotiations first. If an agreement cannot be reached:
- Disputes will be resolved through binding arbitration, rather than litigation.
- Arbitration will be conducted in Canada, in accordance with applicable laws.
- Exceptions: You may assert claims in small claims court if applicable.
14. Governing Law
These Terms are governed by the laws of Canada. Any disputes will be handled in accordance with applicable laws.
15. Changes to These Terms
- We reserve the right to update these Terms at any time.
- Users will be notified of major changes through the App or email.
16. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: info@artelo.co